Team members brainstorm immersive experience ideas in a conference room.

Services & Technology

A practical path from concept to live experience.

Weave helps organizations scope, design, produce, configure, launch, and improve immersive audio experiences for real places. This page explains what we do, what clients provide, what we deliver, and how the technology supports the work.

Use it to evaluate project scope, internal responsibilities, and the kinds of outputs needed to move from idea to operation.

Tell Us About Your Project

How a Project Works

Typical phases from first conversation to live operation.

Scope

Clarify goals, audience, space, constraints, budget range, timeline, and internal decision process.

Design

Define the guest journey, story structure, interaction model, accessibility approach, and operational plan.

Produce

Create scripts, audio, cue maps, interaction logic, signage language, and staff-facing materials.

Configure

Build the experience in the Weave system, configure timing and triggers, and prepare the deployment plan.

Launch & Improve

Test with real conditions, train staff, support launch, review performance, and refine the experience.

What We Do

Team members brainstorm guest interactions and story ideas with a designer at a whiteboard.

Weave combines creative services and proprietary technology to deliver custom audio-led experiences in physical spaces. The work can include strategy, guest journey design, narrative, game-inspired interaction, audio production, technology configuration, launch support, and iteration.

The engagement is practical from the start: what needs to be decided, produced, tested, installed, taught to staff, and supported after opening.

Experience strategy and scope definition
Guest journey and interaction design
Narrative structure and scriptwriting
Audio production and multilingual planning
Cue, trigger, and timing configuration
Testing, deployment, staff guidance, and refinement

Result: A clear project plan that connects creative intent to operational delivery.

Research & Strategy

We begin with what you know and what the project needs to prove.

A strategist interviews a children's museum staff member while another person marks visitor flow on a tablet floor plan.

Research and strategy define the experience before production begins. We identify the audience, decision-makers, operational constraints, content sources, access needs, staffing realities, and success criteria.

Clients usually provide institutional goals, audience context, space access, source material, internal stakeholders, and operational constraints. Weave turns those inputs into a direction the team can evaluate and build from.

Stakeholder interview summary
Audience and guest journey analysis
Site, venue, or route notes
Experience goals and success criteria
Content/source material inventory
Constraints, risks, and assumptions list

Result: Example outputs: strategy brief, guest journey map, opportunity map, audience notes, and initial experience direction.

Accessibility

Accessibility decisions shape routes, instructions, timing, and participation.

An elderly man and a child wearing matching headphones point up at a fresco ceiling in a cultural heritage museum.

Accessibility is part of project definition, not a final checklist. Real-world audio experiences involve movement, sound, groups, devices, environmental conditions, and instructions, so access planning needs to inform the design early.

We help identify where alternate routes, transcripts, captions, simplified instructions, multilingual tracks, staff support, or alternate participation roles may be needed.

Mobility and route considerations
Hearing support options
Language and instruction clarity
Cognitive load review
Signage and onboarding needs
Alternate participation paths

Result: Example outputs: accessibility considerations brief, route notes, onboarding recommendations, transcript/caption plan, and staff support notes.

Experience Design

A family wearing matching headphones works together to pull a large lever in an immersive venue.

Experience design turns project goals into a usable guest journey. This includes what guests hear, where they go, what they do, what they notice, how groups coordinate, and what moments need to happen together.

Weave may use narrative, roles, missions, choices, timed reveals, environmental prompts, reflection moments, or group-specific instructions when they support the project goals.

Guest journey map
Narrative arc and scene outline
Interaction model and participation roles
Instructional copy and onboarding flow
Cue map and timing plan
Prototype or test script

Result: Example outputs: experience blueprint, story outline, script draft, interaction map, cue map, and test plan.

Audio Production

A voice actor records in a studio while an audio producer monitors the session from the mixing console.

Audio production creates the actual sound layer guests will experience. Depending on scope, this can include voice casting, narration, direction, editing, sound design, music, spatial or environmental layers, multilingual workflows, and field testing.

Clients typically review tone, content accuracy, approvals, and institutional language. Weave manages the production workflow and prepares assets for the experience system.

Voiceover casting and direction
Narration recording and editing
Sound design and music direction
Multilingual recording planning
Mixing and mastering
Field playback review

Result: Example outputs: final audio package, scripts, recording notes, language asset list, mix references, and QA notes.

Technology Configuration

A technician tests headphones beside cue dashboards, beacon hardware, show control gear, and a red button box.

Technology configuration translates the approved design into a working system. This includes cue structure, timing, synchronization, routes, zones, supported triggers, group logic, device behavior, and operator needs.

The goal is not to expose complexity to guests. The goal is to make the experience predictable enough for operators and responsive enough for the story.

Weave Editor project setup
Cue and timing configuration
Location, beacon, sensor, or input planning
Group and role logic
Device and headphone planning
Technical QA checklist

Result: Example outputs: configured experience build, cue map, deployment configuration, hardware/input plan, and technical QA notes.

Deployment & Support

Venue staff charge a tray of headphones while another staff member straightens a Scan to begin sign.

Deployment prepares the experience for real guests and staff. We review onboarding, signage, physical setup, device handling, route conditions, timing, staff responsibilities, and launch support needs.

After launch, Weave can help review performance, adjust timing, clarify instructions, improve flow, and plan future iterations.

On-site or remote testing
Launch checklist
Staff guide and training notes
Guest onboarding recommendations
Signage and instruction review
Post-launch refinement plan

Result: Example outputs: deployment plan, staff guide, launch checklist, signage copy, test notes, and refinement recommendations.

What You Get

Final deliverables vary by scope, but a complete Weave engagement is designed to leave clients with a clear experience plan, produced content, configured technology, and operational support materials.

This section is meant to help buyers understand the tangible outputs behind the creative work.

Strategy and scope

Goals, audience assumptions, constraints, success criteria, risk notes, and project direction.

Guest experience design

Journey map, interaction model, story structure, onboarding flow, and accessibility considerations.

Production assets

Scripts, audio package, language assets where applicable, cue map, signage copy, and staff-facing materials.

Technology build

Configured Weave experience, cue timing, trigger logic, device plan, and technical QA notes.

Launch support

Testing, staff guidance, deployment checklist, launch assistance, and post-launch refinement recommendations.

Decision support

Clear documentation that helps internal teams understand scope, responsibilities, timeline, and next steps.

Fit Guidance

Best Fit / Not Best Fit

Weave is most useful when the organization wants a custom real-world experience and has a specific audience, place, program, event, or operational goal in mind.

It is usually not the right fit when the need is only a generic app, a simple audio playlist, a commodity rental, or a one-size-fits-all template.

Best fit

Museums, venues, campuses, event teams, training groups, and cultural destinations that want a memorable shared experience built around a specific place and audience.

Also a fit

Organizations with existing content or programming that needs to become more participatory, social, guided, or operationally reliable.

Not the best fit

Projects that only need basic audio playback, generic wayfinding, a low-touch app template, or technology with no custom experience design.

What clients provide

Access to stakeholders, space information, source material, operational context, review cycles, and decisions.

What Weave provides

Experience strategy, creative design, audio production, technology configuration, deployment support, and iteration guidance.

What we decide together

Scope, timeline, budget range, launch model, accessibility approach, staffing assumptions, and success measures.

Ready to scope a real project?

Tell us about your audience, space, timeline, and goals. We can help identify the right experience shape and delivery path.

Talk to Our Team